Category Archives for MPS Monitor

MPS Monitor 2.0 earns the BLI Security Validation Testing seal for Policy Compliance from Keypoint Intelligence-Buyers Lab

The platform is among the first remote monitoring solutions worldwide to pass the neutral third-party security testing benchmark program that standardizes the requirements for output device and office IoT (Internet of Things) security.

Milan, 29 September 2020 – MPS Monitor®, a worldwide leader in Remote Monitoring and Management of printers and multifunction devices, is proud to announce that its MPS Monitor 2.0 platform is among the first to pass the Key point Intelligence-Buyers Lab (BLI) Printer & MFP Security Validation Testing for Policy Compliance, earning the BLI Policy Compliance seal. This acknowledgment applies to the tested software solution for the period commencing July 31, 2020 and ending August 1, 2022.

The BLI Security Validation Testing – Policy Compliance protocol includes a combination of hands-on testing by Key point Intelligence software technicians and real-time observation of demonstrated functionality by those technicians in conjunction with MPS Monitor personnel. As part of the testing protocol, Key point Intelligence technicians employ the OEMs’ management tools to specify desired security settings and save those settings as a “policy” template, apply the policy across a fleet to ensure that devices are in compliance, monitor those settings on an ongoing basis, automatically remediate devices that fall out of compliance, and more.

Key point Intelligence analysts confirmed the claimed features and effectiveness of the MPS Monitor 2.0 platform in satisfying the test methodology criteria, when used to manage HP Inc. printers and MFPs fully supported by the HP SDS platform:

  • Discover and highlight at-risk firmware (that is, out-of-date firmware with known and/or likely vulnerabilities) that are still in use on devices.
  • Provide fleet-scalable, secure firmware update capability.
  • Ensure a customer’s devices are secured to a vendor’s and/or customer’s recommended settings (via templates, policies, or similar mechanism)
  • Provide a method to discover out-of-compliance devices
  • Generate a report (or dashboard view) showing at-risk devices
  • Provide a way to automatically apply the desired settings to bring devices back into compliance
  • Provide on-going checks to ensure the devices are still in compliance with the recommended settings
  • Automatically detect newly connected but un-configured device(s) attached to the network and automatically apply the policy designated by the administrator for new devices.

 

The BLI Security Validation Testing program establishes industry-standard benchmarks in the areas of Device Penetration, Policy Compliance, and Firmware Resilience. Administered by Key point Intelligence-Buyers Lab, long recognized as the independent source for test data for the office equipment industry, the cornerstone of the program is hands-on testing conducted by Key point Intelligence in concert with accredited security testing firms.

The full BLI Security Validation Testing Report for MPS Monitor 2.0 can be downloaded at this link.

“For the last decade, MPS Monitor has been providing top-quality fleet monitoring, meters management and consumable logistics on a cloud-based platform to worldwide dealers”, says Nicola De Blasi, CEO of MPS Monitor Srl. “We’ve been working seamlessly to guarantee our solution to be at the forefront of security and privacy issues: earning the BLI Printer & MFP Security Validation Testing seal for Policy Compliance is now a further proof of the high standard we deliver to the whole printing industry. This is especially important in this critical moment, when cybercrime is taking advantage of the current situation of uncertainty, while most businesses are in need to increase the their security defences, both inside the company and in Work From Home environments”, closes De Blasi.

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MPS Monitor

MPS Monitor is one of the major IoT software solutions at a global level for monitoring printing devices and the provision of Managed Print Services. MPS Monitor provides an extremely complete SaaS platform for monitoring and managing printers, available on Cloud, and equipped with a full set of APIs for integrating external software solutions. Its highly scalable and high-performing data collection technology allows Dealers/VARs, large end users, manufacturers and retailers of printer consumables to satisfy any need associated with the management of printing devices, recording of page volumes and supply of toner in an automatic and controlled way. The MPS Monitor Cloud service is managed within an ISO/IEC 27001:2014 certified Information Security Management System and guarantees full compliance with the new EU General Data Protection Regulation (GDPR).
For more information in the Americas please visit www.OberonAmericas.com

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MPS Monitor announces integration with Asolvi ERP platforms

Users of Asolvi’s ERP solutions can now benefit from a deep and transparent integration, providing a full management platform for Imaging Dealers and Managed Print Service providers

Milan, September 2nd, 2020 – MPS Monitor, a worldwide leader in Remote Monitoring and Management of printing devices, has released to general availability three new connectors that allow Dealers using Asolvi ERP solutions to have a perfect and deep integration of the monitoring platform into their systems.

The three new connectors enable MPS Monitor 2.0 to establish and maintain a seamless machine-to-machine communication with Evatic, Purpose Software 2serv and Vantage Online systems. This integration allows the three ERP systems to get timely and updated information on device status, meter readings, consumable alerts and levels, support and maintenance requests, and much more information, coming directly from MPS Monitor’s DCA.

Dealers using Evatic, 2serv or Vantage Online have now the ability to activate the connection between their ERP instance and the monitoring platform by simply switching it on in the MPS Monitor 2.0 Portal. The data flow between the ERP and MPS Monitor is completely transparent to the user, and it allows the ERP to obtain all the needed information from devices through a fully automated, backend process. There is no need for manual import and export of data or manual checks on data, as all the information is kept in sync between the ERP and the monitoring platform by a fully unattended process.

The connectors have been implemented thanks to a close cooperation between two leading companies in the MPS Market: Asolvi is a European market leader for Service Management Software and ERP solutions for the Imaging Channel, whereas MPS Monitor is a leading global solution for print fleet management and Managed Print Services.
The combination of Asolvi’s multi-decade experience in serving MPS Providers with the technology excellence brought to the market by MPS Monitor, creates a perfect fit for any Dealer or Service Provider who want to optimize their operations and increase their service levels while drastically reducing costs.

“For the last 10 years at MPS Monitor we have been investing in the power of integration, by building our system entirely on APIs, creating standard connectors and providing SDKs and support to ERP developers”, says Nicola De Blasi, CEO of MPS Monitor Srl. “The partnership with Asolvi is a big step forward in this direction, as it creates the most integrated and powerful software stack for Managed Print Services available to European dealers. Our mission is to bring the highest value and innovation to the MPS market, and we strongly believe that this goal can be achieved only by partnering with leading solution providers like Asolvi.”

“We are extremely happy to partner with MPS Monitor”, says Tony Milford, Chief Sales & Marketing Officer of Asolvi AS. “As Europe’s leading provider of Service & Contract Management software to the Office Technology and MPS markets, it gives us great pleasure to work collaboratively with the most innovative and forward thinking technology providers to deliver practical solutions which enable our clients to better navigate these challenging times.”

MPS Monitor

With more than 800,000 printing devices and 25 billion pages monitored each year on over 120,000 end users, MPS Monitor is one of the major IoT software solutions at a global level for monitoring printing devices and the provision of Managed Print Services. MPS Monitor provides an extremely complete SaaS platform for monitoring and managing printers, available on Cloud, and equipped with a full set of APIs for integrating external software solutions. Its highly scalable and high-performing data collection technology allows Dealers/VARs, large end users, manufacturers and retailers of printer consumables to satisfy any need associated with the management of printing devices, recording of page volumes and supply of toner in an automatic and controlled way. The MPS Monitor Cloud service is managed within an ISO/IEC 27001:2014 certified Information Security Management System and guarantees full compliance with the new EU General Data Protection Regulation (GDPR).
For more information, please visit www.mpsmonitor.com.

MPS Monitor Press Contact:
Alfonsa Butera (+39 328 7374961)
Daniela Sarti (+39 335 459432)
press@mpsmonitor.com

Asolvi

Asolvi is a leading provider of service management software for small and medium-sized enterprises (SMEs) in the field service industry in Europe. It is headquartered in Trondheim, Norway and more information about its services is available from https://asolvi.com.

For press information, please contact:
Kieron Karue
Marketing Team
Phone: + 44 7927 779 993
Email: kieron.karue@asolvi.com

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ecoprintQ Inc. Announces Partnership with Oberon Americas Inc. (MPS Monitor)

ecoprintQ Inc. has announced today they have entered into a new agreement with Oberon Americas Inc. Both companies are leaders in providing innovative and experienced end to end solutions focused on print fleet in the Americas. This new and exciting partnership positions ecoprintQ as a new distributor of the Oberon Americas Next Generation IoT based Fleet & Supplies Management Platform powered by MPS Monitor SRL. This signifies the strengthening of both companies established customer-centric plan to meaningfully improve and expand MPS Monitor’s geographical coverage and position, which will open the doors for growth in within the region.

With this new partnership, ecoprintQ is a regional marketing partner and distributor of Oberon Americas Fleet & Supplies Management powered by MPS Monitor for North and South America. ecoprintQ and Oberon Americas’ extensive relationships and experience in the MFD segment will enable those who are looking to enhance their portfolio with industry leading solutions for current and future customers. ecoprintQ will provide pre-sales and post-sales support to their existing and future reseller base. This partnership aligns with a core strategy on many fronts and can help provide our mutual customers by offering powerful, remote printer monitoring and print fleet management solutions to their channel partners.

Oberon Americas Fleet & Supplies Management Platform powered by MPS Monitor is the most complete and advanced print fleet management available on the worldwide market. Its unique ease of use, reliability of data flow, maximum security, data privacy and flexibility make it the optimal choice for any dealer who manages a fleet of printing devices at customers’ premises, and wants to improve service levels, while reducing costs.

“As a service organization, ecoprintQ has always looked for solutions to satisfy our ecoPartner’s daily challenges. Solutions that not only deliver quality but are simple to deploy and support. Trying a new technology is not only following the latest trends in the market, but delivering products that are simple to implement, simple to configure and most importantly, user friendly for our customers.” stated ecoprintQ’s VP of Sales, Alfredo Milanes.

“Speaking from a technical viewpoint, we found that MPS Monitor 2.0 is an all-around great application. A quality product that is easy to install, configure and support. It boasts a user-friendly and modern interface that will make your service department love it.”, said ecoprintQ’s Director of Professional Services, Ever Milanes.

“We are thrilled to partner with Oberon Americas to bring such a comprehensive solution and a product that works out of the box. The MPS Monitor 2.0 cloud platform is the best in the industry, whilst being both reliable and exceptionally robust. This will be a winning combination for us, our customers, partners and resellers we support”, said ecoprintQ’s Sales Director, Dominick Bracero.

“Oberon Americas brings together in one award-winning Platform the power of IoT, Artificial Intelligence, MFD embedded development, and Cloud computing powered by MPS Monitor, focusing on the Internet of Printers 2030 (IoP). Helping our customers take control of all their Print Services revenue and Remote Remediation Cost is our core mission. Oberon Americas Next Generation Platform is the only Secure Cloud multi-brand platform for both network and USB connected print devices. We are excited to partner with EcoPrintQ in helping their vast network of dealers and valueadded resellers to build the Internet of Printers, one printer at a time – Any Printer, Any Platform, Any Place— while adding to our 2200 existing Dealers.” said Oberon Americas CEO Denis Dreni..

“The Oberon Americas partnership with ecoprintQ is the perfect kind of synergy we’re implementing into our market strategy, while going global with our solutions; we’re very glad to cooperate with the whole team”, said Giorgio Gesi, Oberon Service CEO.

“Since more than 10 years MPS Monitor has been the ideal solution for dealers that wish to manage their business processes at best”, said Nicola De Blasi, MPS Monitor Srl CEO. “The partnership between Oberon Americas Inc and EcoPrintQ Inc will help even more dealers reach the Internet of Printers concept, by streamlining their processes and getting the best out of MPS Monitor functionalities”.

About ecoprintQ:

ecoprintQ pilots unprecedented Customer Service entrenched in dynamic Technical Support for today’s Print-Scan-Fax Copy Management Applications. ecoprintQ is a bi-lingual organization with over a decade of extrapolating market resources, multifaceted leader with a vast experience in management solutions addressing your growing technology needs. For more information visit www.ecoprintq.com.

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MPS Monitor 2.0 Receives Platinum Rating from Buyers Laboratory

The new version of the leading remote monitoring platform was awarded with the highest rating in a comprehensive, independent lab evaluation

Milan, 30 June 2020 – MPS Monitor®, a worldwide leader in Remote Monitoring and Management of printers and multifunction devices, has been awarded a Platinum Rating for its SaaS Cloud platform, after extensive and rigorous testing performed by Buyers Laboratory / Keypoint Intelligence on 5 main categories: Features & Productivity, Usability, IT Admin & Security, Support & Training.

By getting the highest rating available (5 / 5) on 3 of those categories, and a rating of 4/5 on the other two, MPS Monitor 2.0 has proven to be the leading SaaS monitoring solution in the worldwide MPS market, to partner with dealers and Managed Print providers in their journey towards innovation, service excellence and cost control.

The 2020 BLI Solution Report states:

“MPS Monitor is a full-featured MPS solution that lets dealers monitor print fleets dispersed among many customers, proactively manage consumables replenishment and use powerful and sophisticated tools to analyze data.”

“Its architecture translates to a fast and easy deployment

“MPS Monitor provided Buyers Lab with a wealth of data about its devices”

“A great new development is the inclusion of Microsoft PowerBI Business Intelligence platform”

“Given its wealth of features, MPS Monitor is a great MPS solution

The full BLI 2020 Solution Report can be downloaded at this link.

For the last decade, MPS Monitor has been providing top-quality fleet monitoring, meters management and consumable logistics in a single, Cloud based, pay-per use platform to worldwide dealers. In 2016, the version 1.0 of the platform was first tested by BLI and achieved a Gold rating, that positioned it among the best platforms on the market at that time.

The 2020 BLI testing assessed the new features that version 2.0 brings to users: a unique multi-platform, Clustered DCA technology that provides maximum reliability and security in data collection; the off-the-shelf integrations with most standard ERP platforms and a full API / SDK developer’s toolkit make easier than ever to integrate with dealer’s IT systems; security and privacy of data are managed within an ISO27001-certified environment, while MS PowerBI Embedded Analytics and the new Supplies Intelligence module allow dealers to optimize their operational processes and analyse critical data through the most advanced AI and BI technologies.

“BLI’s Platinum seal is an excellent achievement for us, that rewards the incredible job that the whole MPS Monitor team has done to create version 2.0” says Nicola De Blasi, CEO of MPS Monitor Srl. “Our clear objective since we started the design and implementation of the new version, was to position the platform way above the market in terms of feature richness, usability, security, integrability, and business value. The 2020 BLI Report and the Platinum evaluation make us feel that this task was fully accomplished, and the excellent feedback that we get every day from thousands of dealers using MPS Monitor 2.0 in more than 55 countries, are fully confirming this.” concludes De Blasi.

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MPS Monitor

With more than 800,000 printing devices and 25 billion pages monitored each year on over 120,000 end users, MPS Monitor is one of the major IoT software solutions at a global level for monitoring printing devices and the provision of Managed Print Services. MPS Monitor provides an extremely complete SaaS platform for monitoring and managing printers, available on Cloud, and equipped with a full set of APIs for integrating external software solutions. Its highly scalable and high-performing data collection technology allows Dealers/VARs, large end users, manufacturers and retailers of printer consumables to satisfy any need associated with the management of printing devices, recording of page volumes and supply of toner in an automatic and controlled way. The MPS Monitor Cloud service is managed within an ISO/IEC 27001:2014 certified Information Security Management System and guarantees full compliance with the new EU General Data Protection Regulation (GDPR).

For more information, please visit www.mpsmonitor.com.

MPS Monitor Press Contact
Alfonsa Butera (+39 328 7374961)
Daniela Sarti (+39 335 459432)
press@mpsmonitor.com

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Oberon and MPS Monitor win the HP JetAdvantage Partner Change the World 2018 Award

July 26, 2018 — Oberon and MPS Monitor gained recognition at the HP JetAdvantage Partner Conference held at HP Inc.’s headquarters in Boise, Idaho.

The award that recently HP assigned to Oberon and MPS Monitor confirms the commitment, always innovative and concrete, of the two companies in the development of HP JetAdvantage technologies and integrated solutions with HP Smart Device Services. All this with the goal of providing HP customers, partners and resellers all over the world, with more advanced solutions for Managed Print Services and more efficient tools for technical support and devices maintenance.

“We are very proud to share this award with all our customers and with our team”, – says Nicola De Blasi, CEO of MPS Monitor – “and together with our partner Oberon we are thrilled to work on the most innovative technologies now available for the Imaging Channel, and to do this together with a market leader like HP “.

The artificial intelligence and predictive analytics systems recently introduced by HP with Smart Device Services open new horizons on the future of Managed Print Services, by applying the Internet of Things paradigm to the world of printing: the concept of the Internet of Printers is now real and available to users.

“We are fully aware that we are bringing to the market a technology that is profoundly reshaping the world of office printing” – continues De Blasi – “thus contributing to a wide revolution aimed at greater business efficiency and environmental impact reduction, with a consequent positive impact at global level.”

MPS Monitor is currently one of the few printer monitoring systems in the market that provide a full and comprehensive HP Smart Device Services integration, by implementing all the features and functionalities available in the HP SDS platform. For more information and a free access to HP SDS, visit www.mpsmonitor.com/sds/

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MPS Monitor 2.0 Now Available

Milan, Italy – 15 April 2019 – MPS Monitor 2.0, the new version of the Software-as-a-Service (SaaS) solution for remote printer management and Managed Print Services, has been released today for general availability. Dealers involved in the Managed Print Services business can now benefit from greater usability, maximum reliability of data collection, new functionalities for managing operational processes, full data security and regulatory compliance, better integration with management systems and new Business Intelligence features.

MPS Monitor is one of the leading global solutions in this segment, with more than 500,000 devices and 17 billion pages monitored every year on over 70,000 end customers. This new version enhances all the features of the previous platform and adds many new ones, thanks to a State-of-the-art web technology and many unique functionalities; an outstanding result for a platform that was already recognized as a market leader by Dealers in more than 30 countries.

The implementation of the new MPS Monitor 2.0 is based on six pillars:

  • Usability –the system is accessible through a new web portal, fully redesigned using the most advanced User experience Design technologies, which provide an extreme ease of use and the best navigation experience, streamlining repetitive tasks wherever possible.

  • Data collection reliability – devices data collection process has been highly optimized and made even more reliable, thanks to a new multiplatform DCA (Data Collection Agent), and to the unique DCA Clustering technology, which ensures continuity of data collection on all customers.

  • Business processes management – the new version allows comprehensive management of consumables logistics and contracts invoicing; the system now provides an extremely simplified way to associate Part Numbers to devices; it also implements a new engine for contracts management that covers the whole invoicing process, up to the issuing of invoices in PDF, XML or CSV, ready to be sent to customer and / or imported into the Dealer’s accounting systems.

  • Security and regulatory compliance – MPS Monitor 2.0 operates within an Information Security Management System that meets the requirements of Confidentiality, Integrity and Availability of information in compliance with the ISO/IEC 27001:2014 standard, the worldwide-recognized standard for Information Security. The processing of personal data within the system is performed in full compliance with the European privacy law (the GDPR), for all customers and dealers where this regulation is applicable. The new 2.0 version of the system has been designed and developed strictly following the principles of “Privacy by Design”.

  • ERP / CRM integration – MPS Monitor APIs are already used by hundreds of external developers; in 2.0 they are even more complete, allowing access to any data or system function. One of the primary objectives of MPS Monitor 2.0 is to make it very easy for any developer to fully integrate the data collected from printing devices in the dealer’s ERP or CRM systems, by using a new Software Development Kit (SDK) that makes the developer’s job extremely fast and guided.

  • Analytics and Business Intelligence – advanced Business Intelligence tools are now available to the user, enabling to aggregate, filter, drill down and analyze data collected by printers in the most versatile and productive way, in order to understand and predict the main performance indicators in the Dealer’s business.

MPS Monitor 2.0 is available from the Cloud as a Software-as-a-Service (SaaS), pay-per-use license for all Resellers of any printer brand in any country who wish to manage their devices in a simple and highly efficient way, by improving customer service levels, and drastically reducing costs.
A free 30-days Trial of the full MPS Monitor platform can be requested at this link: https://www.mpsmonitor.com/demo/ .

“For about 10 years MPS Monitor has been the ideal solution to support imaging Dealers in their daily operations of managing their fleets in the most efficient way”, recalls Nicola De Blasi, CEO of MPS Monitor Srl. “The success that the solution has had globally gives us full confidence in our capability to fulfill this mission in the long term; we are also fully aware that only true innovation can make the difference, allowing us to stay ahead of the market: hence in the last two years we fully dedicated ourselves to build a new version of the system that delivers even more process automation, security and stability in data collection. Today MPS Monitor 2.0 is able to provide all of this to Dealers and MPS Providers all over the world “

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MPS Monitor Announces Analytics: Integrated Business Intelligence for Managed Print Services

Milan, 10 June 2020 – MPS Monitor has released to general availability Analytics, a complete Business Intelligence platform based on Microsoft PowerBI technology and integrated into MPS Monitor 2.0, the Software-as-a-Service (SaaS) solution for remote management of printing devices and Managed Print Services.

All MPS Monitor 2.0 users can now create sophisticated Business Intelligence reports, dashboards and interactive visualizations to make faster and more effective business decisions on their customers and devices data.

MPS Monitor 2.0 Analytics is based on Microsoft PowerBI Embedded technology: users can therefore fully enjoy all reporting and BI functions by analyzing their data, without having to purchase a PowerBI license, and without exporting or transferring data between different systems.

In particular, starting from predefined reports and dashboards, aimed at effectively presenting the most common information and analyses, MPS Monitor 2.0 Analytics allows dealers to create customized analysis environments in which to blend, filter and interpret – in a focused and flexible way – useful data in the main areas of MPS Monitor, such as connectors, devices, customers, printing volumes, consumable shipments, device fleet status, remote operations and a wide range of other information. The resulting reports are then easily shared with other MPS Monitor users and with customers, providing an optimized management tool that allows to understand and forecast the main KPIs in business operations.

Analytics is accessed from the MPS Monitor main menu, and it provides the user with all the features offered by PowerBI: the creation, in Self-Service mode, of interactive dashboards that automatically update with data from the printing devices allows to customize and improve MPS Monitor’s user experience.

MPS Monitor is a leading global solution for print fleet management and Managed Print Services. The platform is available in the Cloud, in Software-as-a-Service (SaaS) mode, for all dealers, of any brand of printers and in any country, who want to control their managed print services in a simple and highly efficient way, improving customer service levels and drastically reducing costs. A free 30-days trial of the platform is available at this link.

“For over a decade, MPS Monitor has been the ideal solution for dealers who want to optimally manage their business processes,” says Nicola De Blasi, CEO of MPS Monitor Srl. “As a further improvement to the platform, already successfully adopted by over 1,500 dealers across 55 different countries around the world, we now add the powerful features of Analytics, which allow the user to analyze and understand all the operational and economic trends and indicators related to their managed device fleet. The use of Microsoft PowerBI Embedded technology provides extremely sophisticated analysis even for users without previous BI experience, thanks to its extreme user friendliness and the wealth of knowledge that Microsoft makes available on this platform,” concludes De Blasi.

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