All posts by Denis Dreni

MPS Monitor 2.0 Now Available

Milan, Italy – 15 April 2019 – MPS Monitor 2.0, the new version of the Software-as-a-Service (SaaS) solution for remote printer management and Managed Print Services, has been released today for general availability. Dealers involved in the Managed Print Services business can now benefit from greater usability, maximum reliability of data collection, new functionalities for managing operational processes, full data security and regulatory compliance, better integration with management systems and new Business Intelligence features.

MPS Monitor is one of the leading global solutions in this segment, with more than 500,000 devices and 17 billion pages monitored every year on over 70,000 end customers. This new version enhances all the features of the previous platform and adds many new ones, thanks to a State-of-the-art web technology and many unique functionalities; an outstanding result for a platform that was already recognized as a market leader by Dealers in more than 30 countries.

The implementation of the new MPS Monitor 2.0 is based on six pillars:

  • Usability –the system is accessible through a new web portal, fully redesigned using the most advanced User experience Design technologies, which provide an extreme ease of use and the best navigation experience, streamlining repetitive tasks wherever possible.

  • Data collection reliability – devices data collection process has been highly optimized and made even more reliable, thanks to a new multiplatform DCA (Data Collection Agent), and to the unique DCA Clustering technology, which ensures continuity of data collection on all customers.

  • Business processes management – the new version allows comprehensive management of consumables logistics and contracts invoicing; the system now provides an extremely simplified way to associate Part Numbers to devices; it also implements a new engine for contracts management that covers the whole invoicing process, up to the issuing of invoices in PDF, XML or CSV, ready to be sent to customer and / or imported into the Dealer’s accounting systems.

  • Security and regulatory compliance – MPS Monitor 2.0 operates within an Information Security Management System that meets the requirements of Confidentiality, Integrity and Availability of information in compliance with the ISO/IEC 27001:2014 standard, the worldwide-recognized standard for Information Security. The processing of personal data within the system is performed in full compliance with the European privacy law (the GDPR), for all customers and dealers where this regulation is applicable. The new 2.0 version of the system has been designed and developed strictly following the principles of “Privacy by Design”.

  • ERP / CRM integration – MPS Monitor APIs are already used by hundreds of external developers; in 2.0 they are even more complete, allowing access to any data or system function. One of the primary objectives of MPS Monitor 2.0 is to make it very easy for any developer to fully integrate the data collected from printing devices in the dealer’s ERP or CRM systems, by using a new Software Development Kit (SDK) that makes the developer’s job extremely fast and guided.

  • Analytics and Business Intelligence – advanced Business Intelligence tools are now available to the user, enabling to aggregate, filter, drill down and analyze data collected by printers in the most versatile and productive way, in order to understand and predict the main performance indicators in the Dealer’s business.

MPS Monitor 2.0 is available from the Cloud as a Software-as-a-Service (SaaS), pay-per-use license for all Resellers of any printer brand in any country who wish to manage their devices in a simple and highly efficient way, by improving customer service levels, and drastically reducing costs.
A free 30-days Trial of the full MPS Monitor platform can be requested at this link: https://www.mpsmonitor.com/demo/ .

“For about 10 years MPS Monitor has been the ideal solution to support imaging Dealers in their daily operations of managing their fleets in the most efficient way”, recalls Nicola De Blasi, CEO of MPS Monitor Srl. “The success that the solution has had globally gives us full confidence in our capability to fulfill this mission in the long term; we are also fully aware that only true innovation can make the difference, allowing us to stay ahead of the market: hence in the last two years we fully dedicated ourselves to build a new version of the system that delivers even more process automation, security and stability in data collection. Today MPS Monitor 2.0 is able to provide all of this to Dealers and MPS Providers all over the world “

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MPS Monitor Announces Analytics: Integrated Business Intelligence for Managed Print Services

Milan, 10 June 2020 – MPS Monitor has released to general availability Analytics, a complete Business Intelligence platform based on Microsoft PowerBI technology and integrated into MPS Monitor 2.0, the Software-as-a-Service (SaaS) solution for remote management of printing devices and Managed Print Services.

All MPS Monitor 2.0 users can now create sophisticated Business Intelligence reports, dashboards and interactive visualizations to make faster and more effective business decisions on their customers and devices data.

MPS Monitor 2.0 Analytics is based on Microsoft PowerBI Embedded technology: users can therefore fully enjoy all reporting and BI functions by analyzing their data, without having to purchase a PowerBI license, and without exporting or transferring data between different systems.

In particular, starting from predefined reports and dashboards, aimed at effectively presenting the most common information and analyses, MPS Monitor 2.0 Analytics allows dealers to create customized analysis environments in which to blend, filter and interpret – in a focused and flexible way – useful data in the main areas of MPS Monitor, such as connectors, devices, customers, printing volumes, consumable shipments, device fleet status, remote operations and a wide range of other information. The resulting reports are then easily shared with other MPS Monitor users and with customers, providing an optimized management tool that allows to understand and forecast the main KPIs in business operations.

Analytics is accessed from the MPS Monitor main menu, and it provides the user with all the features offered by PowerBI: the creation, in Self-Service mode, of interactive dashboards that automatically update with data from the printing devices allows to customize and improve MPS Monitor’s user experience.

MPS Monitor is a leading global solution for print fleet management and Managed Print Services. The platform is available in the Cloud, in Software-as-a-Service (SaaS) mode, for all dealers, of any brand of printers and in any country, who want to control their managed print services in a simple and highly efficient way, improving customer service levels and drastically reducing costs. A free 30-days trial of the platform is available at this link.

“For over a decade, MPS Monitor has been the ideal solution for dealers who want to optimally manage their business processes,” says Nicola De Blasi, CEO of MPS Monitor Srl. “As a further improvement to the platform, already successfully adopted by over 1,500 dealers across 55 different countries around the world, we now add the powerful features of Analytics, which allow the user to analyze and understand all the operational and economic trends and indicators related to their managed device fleet. The use of Microsoft PowerBI Embedded technology provides extremely sophisticated analysis even for users without previous BI experience, thanks to its extreme user friendliness and the wealth of knowledge that Microsoft makes available on this platform,” concludes De Blasi.

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